Senior Business Performance Analyst
Job Description
Job title: Senior Business Performance Analyst
Company: QBE Insurance
Job description: Primary Details Time Type: Full time
Worker Type: Employee
Senior Business Performance Analyst
London
12 Month FTC (Hybrid)
The Opportunity
QBE is looking for a highly motivated analyst to join our global Automotive Protection business unit. We specialise in developing affinity insurance solutions to the global automotive sector, offering products in over 20 countries. The position is for a Senior Business Performance Analyst within a new analytics function, Reserving & Performance, inside our global analyst team. Although the position is for a senior position, we would consider less experienced individuals with strong capability and a willingness to learn. This main objective of the role is to fully understand the performance of the division, state business plans, decide ultimate projections, validate expected performance with Finance and the actuarial teams, maintain premium earning profiles and assist with audit requirements relating to financials. In addition, there will be some opportunity to get involved in Pricing and Analytics.
The individual will need to demonstrate excellent data mining abilities, analytical skills, and very good knowledge of Microsoft applications, particularly MS Access, Excel and SQL Server. You need to be adaptable, enthusiastic and have a strong ability to learn and problem solve.
Your new role
Align Business Performance strategy for GAP and Warranty to business needs; ensuring analytical services support the delivery of business goals.
Facilitate resolution of business problems to identify effective solutions which are implemented in a controlled manner, and which minimize business disruption.
Analysing existing claims and projecting future claims using actuarial forecasting techniques.
Prioritize workloads and balance/escalate conflicting demands to ensure agreed deadlines are achieved.
Assess, evaluate, and develop improvements to analytical, planning and performance evaluation processes, procedures, and structure to improve efficiencies and effectiveness.
Build and maintain strong relationships with key internal/external stakeholders including underwriters, business partners, customers, brokers, Actuaries, Finance partners and Credit Control to ensure quality service and sound commercial terms.
Understand and adjust (when needed) premium earning Profiles for each of Automotive Protection’s schemes.
After deliberation with key stakeholders and Automotive Protection’s strategic initiatives, calculate and deliver AP’s plan to the planning team.
Assist Pricing and Analytics team with developing pricing strategies relating to behaviour of earning patterns, claim inflation, and claim social behaviours where possible.
Prepare reserve output for the actuaries. Validate actuary findings with our understanding, putting into consideration various anomalies they might not be familiar with.
Assist Pricing and Analytics team with pricing approaches using tools available.
Co-ordinate the financial performance reporting process to ensure that the financial results are fairly represented.
Monitor reporting process and controls to ensure system is operational across the Division.
About You
Good knowledge of MS SQL Server and Access (strong understanding of relational databases and ability to write SQL queries, create reports, forms, and macros preferable).
Strong analytical skills – methodical, logical, and rational approach to problem solving.
Very Good knowledge of MS Excel.
Good knowledge of Word and PowerPoint.
High attention to detail with the ability to work quickly and accurately.
Comfortable with interpreting and producing numerical data.
Excellent written and communication skills. Having the ability to present findings to key stakeholders and clients.
Good knowledge of visualization tools like Power BI, Excel etc.
A minimum of a 2:2 in Mathematics, Statistics, Computer Science, Economics, or an analytical related degree.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage.
That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA – because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today’s workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner – InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner – Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent.
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
About QBE
QBE helps businesses build resilience through risk management and insurance.
QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange,
QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty, and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium, and large customer base.
To find out more about why you should work for QBE, visit our .
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process
How to Apply:
To submit your application, click “Apply” and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Expected salary:
Location: London
