Senior Claims Handler Aviation

January 30, 2024

Job Description


Job title: Senior Claims Handler Aviation

Company: Allianz

Job description: Let’s care for tomorrow.
Your ambitions. Your dreams. Your tomorrow

Whether it’s aircraft, international business, offshore wind parks or Hollywood film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for talented individuals to join our Aviation Claims team in London as Senior Claims Handler (m/f/d). By responding to this advertisement, you are agreeing to join a talent pool for future vacancies within the team. We will contact you as soon as a suitable position becomes available.

Your Team
If you are seeking a job opportunity in a near future, to contribute to a reputable organization, work in a collaborative environment, and deliver excellent customer service, we would love to hear from you. We offer a hybrid work environment, along with opportunities for professional growth.

The Impact You Will Have
You will report directly to the Head of Aviation Claims and work closely with the London-based claims teams. You will perform operational tasks, while being trained on the job to ensure your success in the role.

Some of your specific responsibilities could include:

  • Handle complex Aviation claims within authority limits and following our procedures and guidelines.
  • Deliver on administrative tasks including data entry and document management.
  • Train and develop the team and be the technical referral point for other Claims Handlers
  • Collaborate within the team and with external stakeholders to facilitate smooth claims processing.
  • Engage with other teams such as Underwriting and Operations, locally and internationally.

What You’ll Bring to the Role

  • You provide a personalized, transparent, and empathetic response to our clients, thereby enhancing their claims experience and overall satisfaction.
  • Your technical claims handling skills are solid. This includes claims evaluation and your ability to use the latest digital technologies.
  • You interact with all relevant stakeholders inside and outside our organization.
  • You understand relevant industry trends, coverage principles, legal framework, processes, and litigation management.
  • Your technology and data analysis skills contribute to continually develop and refine workflows.
  • You embrace changes and make the most of them for long-term success.

What’s in it for you?

Let’s care about everything that makes you, you.
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing.
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress.
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns.
From our support for flexible working, health, and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We’ve got your back.

Let’s care for our society and our planet.
With opportunities to be engaged in shaping a future that is safe, inclusive, and sustainable, we care for the tomorrows of our people, our industry, and our clients.

Care to join us?

Allianz Commercial is the Allianz Group brand serving the world’s largest consumer brands and major industry players through to family-owned enterprises forming the backbone of nations’ economies. We bring together the corporate multinational business of Allianz Global Corporate & Specialty and the commercial business of national Allianz Property & Casualty entities and provide both traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services as well as seamless claims handling.

As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2022 generated more than €19 billion gross premium.

Learn more about careers at Allianz Commercial by clicking

Learn more about Allianz Commercial by clicking .

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation, or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email your Talent Acquisition Partner.

Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.

38598 | Customer Services & Claims | Professional | Allianz Commercial | Full Time or Part Time | Permanent
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Expected salary:

Location: London

Location