Senior Consultant, Dynamics 365 CRM Backend Solution Developer, Consulting, UK

January 8, 2024

Job Description


Job title: Senior Consultant, Dynamics 365 CRM Backend Solution Developer, Consulting, UK

Company: Deloitte

Job description: Connect to your Industry

Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic Dynamics Solution Developers to join our firm and grow with us.

You will be a part of a team helping international organisations and iconic brands transform their core business capabilities. Whether you’re working with clients on MSFT Dynamics alone or as part of a team delivering wider enterprise transformation, your expertise and collaboration with colleagues, will help clients achieve their outcomes for CRM.

Your role as a Dynamics Developer is a key member of the technology team responsible for designing, developing, customising, and maintaining our clients MS Dynamics software solutions. This role involves expertise in coding, integration, and technical problem-solving to deliver robust and efficient Dynamics implementations.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Role Specific Responsibilities

1. Solution Design and Development:

  • Collaborate with functional consultants and business analysts to understand system requirements and design specifications.
  • Design, develop, configure and customise Dynamics modules, components, and features to meet business needs.
  • Implement Dynamics solutions using appropriate development tools and language; write efficient and maintainable code using languages such as C#, .NET, JavaScript, HTML, and SQL.
  • Customise entities, forms, fields, workflows, business rules, and other Dynamics components to align with client requirements.
  • Develop client-side scripts, plugins, and integrations to extend Dynamics functionality.
  • Identify opportunities for process optimisation, performance enhancement, and innovation in Dynamics development.

2. Integration and Data Migration:

  • Design and implement data integration solutions between Microsoft Dynamics and other systems using APIs, connectors, and middleware.
  • Perform data migration and transformation tasks to ensure smooth data transition into Dynamics applications.
  • Comfortable leveraging Dynamics 365’s analytics capabilities to gain insights into customer behaviour, trends, and customer satisfaction. This includes using Power BI for data visualisation and analysis.

3. Documentation, Testing and Debugging:

  • Conduct unit testing and participate in integration testing to validate the functionality and performance of developed components.
  • Debug and troubleshoot issues, identifying root causes and implementing effective solutions.
  • Create technical documentation, including design documents, coding standards, and user guides.
  • Use version control systems to manage and track changes to source code and configurations.

Connect to your skills and professional experience

Functional/Technical

Required foundational skills and experience:

  • Proven experience as a Dynamics Developer, including customization, integration, and coding.
  • Experience in web development technologies like HTML, CSS, and ASP.NET.
  • Knowledge of programming languages such as C#, JavaScript, and SQL.
  • Relevant certifications in Microsoft Dynamics development (e.g. Microsoft Certified: Power Platform Developer Associate).
  • Experience with Dynamics 365 SDK, plugins, custom workflows, and extensions.
  • Experience of the Power Platform (Power Apps, Power Automate, Power BI) to extend and enhance Dynamics 365 capabilities.
  • Understanding of data integration techniques and tools.
  • Experience in modern CI/CD methodologies and pipeline tools (Azure DevOps, etc).
  • Familiarity with REST APIs, SOAP web services, and integration techniques.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork abilities.

Desirable Dynamics specific skills and experience:

  • Knowledge of dynamics platform architecture and components.
  • Experience of designing and implementing workflows, business rules and business process flows in Dynamics 365.
  • Familiarity with Azure services and integration with Dynamics 365.
  • Relevant experience in either Consulting or one of the following industries: Financial Services, Public Sector (awareness of GDS standards), Energy, Resources and Industry, Consumer Goods, Retail, Manufacturing, Life Sciences, Telecoms, Media, Technology.
  • Experience of developing and deploying custom solutions using Dynamics 365.
  • Ability to Debug and troubleshoot Dynamics 365 applications.
  • Full stack developer with Dynamics and front end development experience.
  • Proven track record of designing & building usable and engaging digital experiences, demonstrating the ability to balance the need for effective business process and rich & accessible customer experiences.
  • Experience using prototyping and development tools (e.g. Adobe Creative Cloud applications, Sketch, Invision, etc).
  • Understanding of modern enterprise web content management systems, including implementation, maintenance and ongoing development.
  • In depth understanding of the digital user interface -information architecture, interaction design, functionality and usability (including user research and user testing).
  • Expert knowledge of web standards and web accessibility requirements, e.g. W3C recommendations.

Connect to your business – Consulting

Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

”Coming to Deloitte offered me the rare and valuable opportunity to really make a difference in the world, whilst at the same time develop my professional capabilities. Everyday, I work with varied communities of people who are dedicated, knowledgeable and focused on delivering the best for our clients.” – Jordan, Consulting

Connect to your agile working options

Location: UK – Nationwide

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

Discover more about our .

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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Expected salary:

Location: United Kingdom

Job date: Wed, 20 Dec 2023 06:11:34 GMT

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