Senior Design Manager – ESPA
Job Description
Job title: Senior Design Manager – ESPA
Company: THG plc
Job description: THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.This high profile role is fundamental to the successful launch of ESPA/THG designed spa projects globally. You will effectively manage a portfolio of spa design projects with the responsibility of creating unique design concepts for each Spa followed by ongoing project management. You will drive and lead each project from start to completion attending regular online and onsite meetings with owners, hotel operators, architects, interior designers and other key project contractors worldwide. This role involves extensive international travel and periods away from home.Responsibilities: Concept, Design and Financial Projections;
- Brainstorm ideas with the client and project teams to create a unique spa design concept
- Develop an understanding of local cultures and how they will impact the design, commerciality and style of the spa
- Carry out site visits to view the area, establish design opportunities and restrictions and ascertain how the spa will interlink with the hotel
- Develop an area space programme detailing facilities and each functional area and how they interlink with each other and the wider hotel/resort property.
- Create a detailed design brief that will form the basis of the architects and interior designer’s decision making.
- Create an Operational Flowchart for each area/level within the spa.
- Create a Timeline for the project to ensure clear communication of key dates throughout the project
- Review, measure and check accuracy of architects plans and and assess the different layout options to ensure the customer and operational journey is seamless and maximised
- Maintain regular communication with architects, owners, contractors, lighting designers and hotel operators throughout the life of the project
- Educate and influence architectural decisions that will impact the success of the design
- Liaise with the ESPA’s Spa Operations team to develop financial projections
- Build and maintain strong client relationships at all levels
Construction and Development:
- Formulate an Interior Design Brief – check elevation plans. Prepare detailed Room Data sheets that will create the brief for Mechanical, Electrical, Audio, Plumbing, Lighting and Interior Design specialists.
- Advise the client on design practicalities to ensure the Spa functions effectively
- Liaise with the Interior Designers to check, test and approve all design finishes
- Recommend heat experience suppliers -collect and compare quotes on behalf of the client
- Carry out detailed checks on all plans and elevations including the review of the FFE specification and M&E drawings
- Arrange site visits to ensure regular communication with the design team, owners and client
- Provide guidance throughout the build process and continuous communication with all contractors and client representatives.
- Review financial projections throughout the process and amend according to the design plans
- Review tender documents
Skill Required:
- Vast and varied knowledge across all related business types and competitive companies
- Strong organising and administration skills
- Minimum 5 years in spa and wellness hospitality operations and understanding of spa treatments and services
- Ability to effectively time manage, multitask and prioritise workload
- Ability to work both reactively and strategically and to maintain a flexible approach
- Excellent communication and presentation skills across all organisational levels
- A highly motivated, creative, passionate and enthusiastic professional with great attention to detail
- Good networker with ability to influence a range of stakeholders at all levels and cross functionally within our own organisation as well as client facing
- Microsoft Office and Adobe required
- Flexible attitude towards changing goals and business requirements
- Home based with flexibility to travel internationally when required
Benefits Include:
- Discretionary Bi-annual Bonus Structure (Performance Related)
- Hybrid Working: 3 days in the office, 2 days WFH
- Company Pension Scheme – Matching up to 4%
- Access to On-Site Doctor, Physio and Gym
- Commitment to Continued Learning and Development Through our Bespoke L&D Offering
- Exclusive Discounts off THG Brands
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Expected salary:
Location: Greater Manchester
