Senior Manager, Head of Capability and Curricula, Learning & Talent, Human Resources

Job Description

Job title: Senior Manager, Head of Capability and Curricula, Learning & Talent, Human Resources

Company: Deloitte

Job description: Connect to your Industry

The development of our people is a key component of our People Priorities, and our Employee Value Proposition. Our role is to support the performance and growth of around 26,000 colleagues that collectively comprise Deloitte UK.

Our Learning & Talent aspires to motivate and engage our people to grow, learn and be the best they possibly can be. Reporting to the Learning & Talent Director, the Head of Capability and Curricula will manage a small team of learning specialists responsible for providing high-quality learning curricula across Deloitte UK, linked to Deloitte’s strategic ambitions, and which position us to win in the market.

The role requires close collaboration with subject matter experts to define the skills and capabilities required by Deloitte professionals. Drawing on insights from Strategic Workforce Planning, Learning Needs Analyses and external best practice, this role is responsible for establishing the curricula and content that will develop the capabilities required by different grades, personas and levels of expertise requirements (foundational, advanced, mastery).

Curating and integrating the best of the best from what already exists (e.g. from Deloitte North South Europe (NSE), Deloitte University (DU), Global, the Business, Central team), this role will be responsible for ensuring firmwide awareness of the recommended learning solutions for developing specific capabilities, establishing clear ‘Go-To’ Learning Solutions that will raise awareness of the development expectations and to streamline our learning offering.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Curriculum management

• Curricula strategy – Sets strategy for curriculum development, aligning with Deloitte University EMEA, North South Europe (NSE) and Global Deloitte learning strategy. Identifies requirements and priority of curricula required for development roadmap and to fulfil firm ambitions (for example, commercial acumen, digital literacy, professional skills, and industry).
• Curriculum standards – Design, develop and own standards for high quality content and consistent curricula that will deliver best in class learning solutions that enable the delivery of our business strategy and top quality client advisory standards. Ensuring that Deloitte curricula are aligned to the latest industry innovations and leading the way in the market.
• Curriculum design – Establishes the skills and capabilities required at each grade and level of expertise. Utilise output from Learning Needs Analysis (LNAs), Strategic Workforce Planning (SWP), best practice standards and discussions with business learning leads and subject matter experts to develop curriculum frameworks capturing development needs. Ensures consistent look and feel all learning curricula, establishing a common Deloitte learning identity.
• Curriculum development – Leads the development of firmwide curricula, auditing what content currently exits, curating and integrating learning solutions from across the Deloitte network as appropriate. Where content gaps are identified, works with learning designers to develop innovative, high impact and scalable learning solutions including digital resources and content for live delivery.
• Curriculum delivery – Oversees the delivery and implementation of learning solutions within the curricula, ensuring relevant requirements and milestones are achieved. Ensure awareness of and ease of access to learning curricula and content to build firmwide understanding of what recommended learning solutions are.

Curriculum Impact measurement and improvement

• Evaluation – Develops assessment strategies aligned to firmwide measurement framework to measure the effectiveness and return on investment of curricula.
• Maintenance – Oversee regular audits of curricula, ensuring curricula remain up to date with the latest developments.
• Improvements – Coordinates data-driven improvements to refresh and refine content and the creation of new elements within curricula in order to maintain quality standards.

Team Management and People Leadership

• Set the strategy and plan for the team, and direct resources accordingly.
• Motivate and engage the team to work effectively and impactfully.
• Ensure People Leader responsibilities effectively undertaken.
• Engage effectively with all parts of the Talent and Learning team to ensure an aligned approach.

Project and Resource Management

• Project and budget management – Ensures that agreed design and delivery milestones are achieved in line with budget and resourcing plans.
• Reporting – Communicates milestones, progress, issues, and status regularly to stakeholders.
• Continuous improvement – Proactively contributes to identifying opportunities for continuous improvement of processes and tools to maximise efficiency and cost minimisation.
• Supplier management – identification, onboarding and management of best in class learning suppliers engaged with the design and delivery of learning curricula.

Stakeholder Management

• Identifies and proactively engages with stakeholders within HR, the Business Learning Teams, and the wider organisation both in the UK and beyond, to ensure we are designing and delivering content and curricula that meet the business needs and client and employee expectations.

Connect to your skills and professional experience

Technical skills

• Strategic Thinking: able to think big picture and connect dots to determine the way forward that will make a difference – and be able to present that in a clear and compelling way.
• Business acumen: able to understand the way the firm operates and what will deliver value for our people and the things we need to do.
• Needs Assessment: ability to conduct needs assessments and data analysis to identify gaps in learning and development programs.
• Curriculum Development: ability to design and develop comprehensive, effective, and engaging curriculums tailored to the needs of different learner groups.
• Analytical Skills: Proficiency in data analysis to make informed decisions regarding curriculum enhancements and improvements.
• Evaluation and Assessment: developing assessment strategies to measure the effectiveness of curriculums and make data-driven improvements.
• Project Management: Strong project management skills to plan, execute, and monitor the progress of projects.
• Budget Management: Proficiency in budgeting and resource allocation.
• Continuous Learning: A commitment to staying current with industry trends and best practices in curriculum development and learning management.
• Proficient in Microsoft Office: – especially PowerPoint, Excel and Teams.

Stakeholder collaboration

• Leadership: Effective leadership skills to lead a team in curriculum development.
• Exceptional communication and stakeholder management skills with the ability to influence, consult, coach, educate and advise and work with senior managers, directors, partners and global colleagues.

Other desirable experience:

• Experience working with Monday.com or other project management tools.
• Experience of working in a partnership and/or highly matrixed organisation.

Connect to your business – Enabling Functions

Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm.”

-Lisa, Enabling Functions

Connect to your agile working options

Location: UK Wide

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

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Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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Expected salary:

Location: United Kingdom

Job date: Fri, 08 Dec 2023 05:13:42 GMT

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