Senior Strategy Analyst
Job Description
Job title: Senior Strategy Analyst
Company: Vanquis Bank
Job description: Senior Operations Analyst (Strategy)
Location: Bradford/Chatham/Petersfield
In line with our Recruitment and Selection Policy, the Hiring Team reserves the right to close the vacancy before the closing date. We recommend, if interested, that colleagues submit their application as early as possible to avoid disappointment.
You and Your Team:
As a Senior Operations Analyst you’ll be reporting to the Senior Customer Operations Strategy Manager providing analytical, technical, strategic, and management support across all teams within Customer Operations.
You’ll have responsibility for providing insight, performance reporting, forecasting, and ensuring best practice in all projects and programmes within critical commercial end-to-end processes and solutions. As a key support function within the team you’ll assist with day-to-day team management, delegation of tasks, and colleague direction.
In your day-to-day role, as a Performance Manager you will:
Manage stakeholder engagements and expectations in line with team objectives, project scope, and priorities, influencing them through dynamic utilisation of presentations, applied research, and business reports
Able to blend analytical, execution and tactical requirements and demands and pivot at short notice
Accountable for workstreams and deliverables ensuring best practice solutions are delivered and that all deployed reporting, insight and forecasting models are adequately documented with appropriate controls, governance, and risks recorded
Implement best practice coding solutions that adhere to stakeholder problem statements
Be a key contact in all aspects of project work at all levels
What you will bring to the team:
A practical knowledge of coding is essential. It’s also important to demonstrate a logical approach to problem solving and generating workable solutions
Using your strong numerical reasoning you’ll apply relevant mathematical and statistical methods to problems and generate value
Able to communicate effectively at all levels, pitching oral and written communication at the right level for the audience. You’ll make valuable contributions and ensure your voice is heard at all levels including at ExCo level
A true collaborator, you’ll thrive in an open and dynamic environment where value is placed on great team work
A self-starter, you’ll be flexible in the work you undertake and be able to take an idea from concept to delivery and to measure the results
We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.
We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.
We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team. And as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.
Important notes
We will keep your CV on our records for 12 months after your application. For more information about how we collect, use and share your personal data when you apply for a role with us, please see our Applicant Privacy Notice available here.
Expected salary: