Senior Technical Support Officer
Job Description
Job title: Senior Technical Support Officer
Company: Brackenberry
Job description: We are working closely alongside a Local Authority in Hackney to assist with the appointment of a Senior Technical Support Officer, on a 12-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.Rate of Pay: £20.02 – £25.48 per HourResponsibilities:
- To work as part of a team responsible for providing Technical support
functions associated with the delivery of the service area functions. * To manage the technical support function, delivering excellent customerfocused services and lead on and manage all issues relating to technical
support * To lead on the development of, and be the first point of contact on the ITsystem used by the service area; for the benefit of the Service Area and
customers. * To establish and develop effective and inspirational relationshipsmanagement based on council values an enabler of continuous
improvement * To be responsible for the establishment, monitoring and maintenance and/or provision of specialist financial/project work relevant to the service area.
- Promote and adopt new ways of working according to need to ensure
consistently high quality service, cost effectiveness and timely service
delivery, being adaptable in response to unplanned priorities.Required Experience:
- Educated to A- Level or HND level with GCSE/O level obtained in Math
and English or ability to demonstrate sound literacy and numeric skillsPlease note:
- You should be available to work immediately or at a short notice.
- You should have right to work in U.K
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.#RQ1234243
Expected salary: £20.02 – 25.48 per hour
Location: Hackney, East London
