Service Manager
Job Description
Job title: Service Manager
Company: Estuary Housing Association
Job description: A fantastic opportunity has arisen for a Service Manager to join our team supporting 2 of our homes in Southend- On -Sea, on a part-time, permanent basis working 22.5 hours per week. Porters Brook and Grahame House are supported living schemes that supports adults with learning disabilities. We’re looking for a motivated leader to develop and manage approximately 10 staff across these 2 homes to support the people who live there to have positive fulfilled lives.Key Accountabilities/Responsibilities –· To be responsible for the management of the service in order to meet the needs and aspirations of service users, commissioners and regulatory authorities and develop a reputation for Estuary for excellent delivery of distinctive services.· Develop, maintain and work in partnership with a network of key stakeholders in order to deliver safe, high-quality services.· To identify recommend and implement improvements to the service given CQC and commissioning requirements, best practice and business plan priorities to achieve distinct, high quality service provision.· To be responsible for the recruitment, development and management of staff in order to provide them with the skills, experience and behaviours necessary to provide a safe, high quality services.· Manage budgets and funding streams in order to ensure the delivery of cost-effective services.· Develop and manage support services that meet the needs and aspirations of service users.· To contribute to the development of policy and procedure and to be accountable for the operational implementation of those policies and legislation that governs them.· All Managers and Supervisors must be aware of their relevant legal and organisational duties and responsibilities in relation to the health, safety and wellbeing for themselves and those members of staff under their supervision, including non- employees who may be affected by their acts or omissions.What we’re looking for –· An experienced manager in the care service sector.· Ideally you will have specifically worked in supporting people with complex needs to lead a full life.· You’ll have a strong track record in leadership & management, and good knowledge of the challenges that face people with learning disabilities.· Someone that can step into the role and make it their own.· Candidates must be able to work occasional weekends and evenings.With Estuary, you’ll be creating and managing an environment where people are supported to lead fulfilled and independent lives and in return we offer a range of benefits, including a generous pension scheme and healthcare cash plan. Further to this you can expect 31 days’ holiday (including bank holidays), a tailored induction programme and excellent ongoing training.So, do you think this is for you? Are you ready for the challenge? Well if you are, we would love you to apply.The closing date for applications is 12pm on Monday 18th November 2024 however you may be contacted sooner for an interview.This post is also subject to a satisfactory enhanced DBS check.Values-Based RecruitmentEstuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible.Safeguarding & RecruitmentEstuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs.The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we’re unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship.Estuary is InclusiveAt Estuary, we’re committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage.We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds.Anonymous ShortlistingTo further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview.Estuary is Disability ConfidentWe’re also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will:
- Actively seek to attract and recruit people with disabilities
- Provide a fully inclusive and accessible recruitment process
- Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy
- Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job
- Make reasonable adjustments to support people with disabilities as needed.
AccessibilityIf you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format.Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District.We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes.We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services.We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses.PLACEHOLDER
Expected salary:
Location: Southend-on-Sea, Essex
