Software Trainer

Job Description

Job title: Software Trainer

Company: RELX

Job description: About the Business

Proagrica is the trusted partner for global agriculture and animal health. Our mission is to help agricultural and animal health organizations maximize productivity through smarter connectivity and data-led insight. We provide our customers with integrated data solutions and powerful analytics that inform business decisions and drive real growth, innovation, and connectivity in the agricultural supply chain. You can learn more about Proagrica at the link below.

About our Team

You will be joining a team of 7, which consists of software trainers and customer success executives. The team are collaborative, professional and dedicated to helping our customers succeed. With a keen focus on customer excellence, we deliver engaging training to our wide range of customers across the UK, both in-person and via digital channels.

About the Role

As a Software Trainer, you are responsible for planning, organizing and leading best-in-class customer training sessions. You will deliver online and onsite customer training programs to derive maximum benefit from their subscription solutions.

Responsibilities

· Developing, coordinating and conducting IT training, educational and orientation programs for users

· Maintaining documentation of information technology systems and applications, and coordinating incorporation of documentation within applications

· Implementing and/or approves training and documentation policies, standards and procedures

· Working within standardized procedures and practices to achieve objectives and meet deadlines Interpersonal

· Solving routine problems using existing procedures and standard practices

· Keeping records and preparing documentation of training programs, scheduling, employee attendance and training program effectiveness

Requirements

· Have experience delivering technical training to clients in a professional setting.

· Motivate with the ability to build positive relationships with customers and work collaboratively with colleagues.

· Demonstrate thinker with excellent communication and presentation skills, and the ability to convey technical concepts in an understandable manner.

· Be able to develop training material and curriculum for technical products.

Applicants must be will to travel with the UK when required.

Learn more about the LexisNexis Risk team and how we work

#DNI

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .

Please read our .

Expected salary:

Location: Herefordshire

Job date: Sat, 06 Jan 2024 08:25:44 GMT

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