Sort Control Supervisor

Job Description

Job title: Sort Control Supervisor

Company: DHL

Job description: What makes DHL great?Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.Start YOUR career with DHL today…Hours: 40 per week – Tuesday to Friday 14.00-01.00 or 06.30-18.30/18.30-06.30 (flexi role, flexibility required)Location: DHL Aviation at East Midlands AirportGrade: LPDepartment: OperationsDHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance
• Annual bonus up to 5% (depending on company performance)
• Free onsite parking
• My DHL Rewards (discount, saving, cash back at over 3000 retailers)
• Pension Scheme with up to 6% company contribution
• DHL Share Purchase Plan (after 3 months)
• Private Medical Scheme (after 12 months)
• Access to Occupational Health
• Enhanced Maternity pay (after 12 months)
• Cycle to Work scheme
• CIS Induction – a week’s all expenses paid induction to our Company Values!
• HealthyMinds – Employee Assistance Programme

Key responsibilities:

• Implement business rule changes in SATS Hub Support System.
• Produce daily, weekly and monthly sort system performance reports and present to management as required.
• Execution of day-to-day routing changes to the sort plan and communicating changes to all relevant parties during pre Ops briefings and meetings with the Process Manager.
• Parameter maintenance of AHS3 set up as per sort plan.
• Maintain and log all routing database changes.
• Ensure the pre-sort checks are performed before & after each shift change.
• Analysis of data to ensure Autosort and Sort Plans are at their most efficient.
• Manage and advise on high volume areas and areas of concern to the ground operations.
• Monitor and balance material flows through the sort system ensuring flexibility and capacity of the system are managed and maintained at all times of the Operation.
• Monitor and report mechanical issues reported by SCADA ensuring minimal impact to the Operation and maximum on time connectivity.
• Incident reporting and resolution – minor/major impact.
• Daily report generation and distribution at SMT level
• Collaborate with sort control team and other departments with a combined view to actively drive continuous improvement and achieve department KPIs.
• Monitor volumes on the sorter heading to Chutes, X-Rays, Flyersort and Exceptions. Communicate necessary actions to the operations, ITS or NCC teams.
• Plan ahead for sort plan requirements with schedule changes and volume peak for International holiday periods.
• Ensure all incidents causing any impact to Operations are reported, logged and form a daily hand over / shift report resulting in a smooth handover to the following shift,- post Ops.
• Using SATS & SCADA for potential issue identification, fault diagnosis.
• Provide training to new employees.
• Assisting sort control analyst as required
• Develop and maintain excellent working relationships with Senior management, network planning, ULD/Network control. C&L, Engineering, IT applications, Service Quality, Operations management and Facilities.
• Monitor and ensure that all required standards such as Health and Safety, Security, ISO9002, GSOP, DG goods and DFT are fully complied with.
• Respond to tracing requests and reweigh queries.

All employees are responsible for the health and safety of themselves and also those affected by their activities.You’ll bring to this role:

• Excellent attention to detail.
• Organisational skills.
• Ability to work under own initiative and under pressure.
• Accuracy
• Able to communicate with internal staff and external customers.

Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.Closing date: 05th April 2024Our recruitment process at DHL AviationFrom a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us viaPlease note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.

Expected salary:

Location: Hounslow, Greater London

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