Sr. Manager, Pre Sales Engineering, GCOE
Job Description
Job title: Sr. Manager, Pre Sales Engineering, GCOE
Company: Johnson Controls
Job description: What you will doThe Sr Manager Pre-Sales Engineering – GCOE will manage and lead in driving the overall adoption of engineering standards and growth by leading projects and other business initiatives to deliver growth and profitability within the Global Center of Excellence (GCOE) in BSNA. They will do this by creating partnerships, interfacing with our innovation and product development teams to help streamline processes and establish standard and simple flows between our sales teams and the GCoE Network. The Sr Manager Pre-Sales Engineering will also represent the GCOE at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status and performance of all open initiatives to groups of leadership & stakeholders. Works under minimal supervision and in conjunction with leaders across all functional groups. Work is highly strategic in nature.How you will do itEstablish ties to all BSNA regions across JCI’s product and offering, to support solutions and presales engineering to the respective sales teams and win with our customers.Help communicate awareness of the CoE deliverables & capabilities and better enable the enterprise sales support by expanding global CoE network.Standardize process improvement activities to help identify quick wins that support building long term strategies that drive sales growth.In conjunction with the GCoE and BSNA commercial and all engineering teams, develop and maintains the long-term sales support strategy.Lead and manage teams to drive consistent process through the GCoE Network to ensure simplifications, repeatable process, efficiencies, and workload balancing are scalable an implemented throughout the Johnson Controls Enterprise.Manage sales support optimization efforts by being an advocate for GCoE capabilities, understanding issues and opportunities by product type and leading the execution of sales support optimization programs.Identifies best sales support practices and facilitates the propagation of these practices throughout the business.Continually performs evaluations to identify future opportunities for improvement and barriers to achieving strategic and financial objectives.Lead team meetings with all functional areas to track progress, identify issues and develop action plans.Analyze data results, formulate improvement strategies, operationalize corrective action, own target completion.Work with cross functional team to ensure initiatives have robust commercialization and operational strategies and tactics.Establish and maintain a regular cadence necessary to deliver expected business results.Ensure completeness of initiative deliverables and maintain requisite metrics and scorecards.Develop and maintain a robust internal operating network to foster personal effectiveness and agility.Foster an environment that maintains high productivity and team morale. Coach, mentor, motivate and influence peers and stakeholders to take positive action and accountability for their work.Operate with speed and agility to readily analyze data and information and formulate action plans.Tie KPIs and cadence into the GCOE Metrics and correlate back to the BSNA Business Operating System (BOS) in order to do so.Work with Finance, Commercial, Operations, Regional Leadership, and other regional/GFO stakeholders to update the business case on an ongoing basis to ensure financials are properly represented.Track benefit/cost to ensure changes do not negatively affect the overall business case; for business cases with negative impact, notify management immediately.Ensure open communication with leadership, providing information when requested, escalating issues that are not being resolved and identifying any process continuous improvement opportunities.Own WAVE initiatives (where applicable), champion its use at every step of the Transformation, and actively track progress of relevant initiatives through the pipeline.Performs other related duties and projects as assigned.Employ data driven storytelling to structure the visual narrative, guiding the audience through the data and conveying a clear and compelling story.Utilize advanced PowerPoint features and techniques to create dynamic and interactive presentations that captivate and engage audiences.What we look forRequiredBachelor’s degree in business, engineering, or technical degree with 10 years of experience in project leadership.Demonstrate the ability to influence within a global matrix organization.Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders.Demonstrated organizational skills, including project planning, project management, and team building.Experience with a wide variety of structured problem-solving processes and reporting tools.Excellent understanding of financial concepts.Leadership ExpectationsStrategic communicator with strong written and oral communication skills with the ability to effectively communicate technical issues to non-technical audiences and adapt communication style in response to varying situations, groups, and culturesEngage and inform others to ensure the desired outcomeAdjust efforts and approaches to meet goals and deadlinesAbility to analyze and draw conclusions based on less-than-complete dataBuild models and assumptions to account for missing dataEnables and supports others to make decisions and take reasonable risksAnticipates obstacles that may interfere with success and adjusts efforts and approaches to meet goals and deadlinesCapable at effectively prioritizing and executing tasks in a high-pressure environmentStrong business acumen and ability to digest and navigate complex business issuesAbility to lead, influence and resolve conflict without direct authority (up, down and across the organization)Operate with a natural sense of urgency and a risk management mindsetEnsure that individuals and team members understand the impact of their contributionPreferredPMP certificationExperience working in distributed field-based organizationsJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit .
Expected salary:
Location: Charlotte, NC
