Team Manager – Food – Basingstoke Area

January 22, 2024

Job Description


Job title: Team Manager – Food – Basingstoke Area

Company: Marks & Spencer

Job description: Job Description:

What’s in it for you

Being a part of M&S is exactly that – becoming a part and playing your part. We are an inclusive, dynamic, exciting, and always evolving business built on core values.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

· 20% Colleague discount on most things from furniture, fashion, and food.

· A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we are proud of at M&S.

· 29 days holiday including bank holidays!

· Amazing rewards and discounts via our M&S Choices website. Including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our Sharesave & Share Buy Schemes

· Charity Volunteer Day – A paid day away from work to support your chosen charity.

· A very generous Defined Contribution Pension Scheme and Life Assurance

· Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes.

What you will do

Your key accountabilities will include

Driving a selling culture within your team

Consistently raising performance and capability of the team to support developing internal talent

Utilising and exploit data to support with operational decisions

Implementing a continuous improvement mentality within the team and work in partnership with the wider team.

Energising your team to deliver first class customer service within a fast-paced environment

Who you are

Your skills and experience will include

A proven leadership track record and the ability to lead effectively through ambiguity.

Being digitally confident. Understanding systems and can exploit them.

Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.

Ability to juggle several priorities whilst still maintaining an excellent standard and working with pace.

Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.

Everyone is welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That is why we are revolutionising how we work and offering our most exciting opportunities yet. There has never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact.

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About Us:

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.

About the Team:

Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online – day in, day out.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Expected salary:

Location: United Kingdom

Job date: Mon, 01 Jan 2024 23:02:39 GMT

Apply for the job now!

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