Tech Returner – Business Analyst and Principal Business Analyst

February 11, 2024

Job Description


Job title: Tech Returner – Business Analyst and Principal Business Analyst

Company: Aviva

Job description: Business Analyst – Salary £38,000 to £68,000

If you’re ready to return to work after a career break and you’re actively looking for your next challenge, then the Aviva Tech Returner Programme could be the answer. The Aviva Tech Returner Programme is now in its third year and is for those who’ve had an extended career break of two or more years, as of January 2024. This is a tailored six-month programme, with the expectation to transition to a permanent role.

We are currently recruiting for Business Analysts to be a part of our team! At Aviva, we love to constantly innovate and improve the experience and security for our customers. We have brought together our technology change agents into 3 hubs to drive deliveries and outcomes, which means that you can work on projects and programmes across the business.

For our Tech Returner opportunities, you will need to have previously worked in a similar role to that being advertised. We’re interested in meeting you regardless of the industry that you’ve worked in. Positions are available in Bristol, Norwich & York.

** Please note: we are hosting a virtual Insight Event (via Microsoft Team Webinar) on Monday 29th January from 10:00 – 12:30. Join us to find out more about the roles, the Tech Returner Programme and Aviva. You’ll get the opportunity to meet and hear from Programme Alumni as well as from those involved in the Programme ( ).

A Bit About the Job:

As a Business Analyst, you will be playing a key role in delivering the programme of change to drive the IT and Aviva strategies, whilst ensuring key business goals are understood and requirements are documented in conjunction with key business stakeholders. This will include being involved in shaping/pre-inception work and assessing the initial impact of new initiatives/projects. Delivering for our 18.7 million customers is critical, so considering their needs and being prepared to challenge decisions that are not in their best interests in central to this role.

Skills and experience we’re looking for:

Able to communicate with and influence business stakeholders whilst facilitating change

Good analytical, decision making and problem-solving skills

The ability to work at pace with resiliency

Enjoy thinking outside of the box, driving innovation in the way in which we deliver change and outcomes

Knowledge of change management processes along with a willingness to try new ways of working

A bit about the Programme:

Aviva is offering a paid six-month returner programme starting in May 2024, with the expectation of a permanent role at the end.

Our Business Analysis roles will be offered at Aviva’s Bristol, Norwich or York offices.

Aviva flexes hours and working patterns to suit its customers, business, and you.

Most people are smart working – spending around 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.

You may need to be flexible about where you work and be willing to relocate if you don’t currently live within commuting distance of the relevant office. That way you’ll get to spend time with your team in person, as well as virtually, and get access to the right internal support networks to help you to succeed.

Your journey on the programme starts with easing you in on your first day – getting your IT Kit and meeting your Leader and Buddy. This is followed by a Programme Induction on Days 2 & 3 where you’ll meet the Programme Leads and the other returners joining. During this time you’ll find out more about Aviva and the programme and join your first of four Career Returners Coaching Workshops

You’ll then join your team where you’ll collaborate with lots of forward-thinking people – working alongside, sharing ideas with, and learning from the best in the business.

You’ll get to work (and play) with all the latest tech and be involved in some fascinating initiatives to make life better for our customers or colleagues. Nothing beats the buzz of seeing a project you’ve worked on save a colleague valuable time or put a smile on a customer’s face.

Throughout the Programme, you’ll have a great internal and external support to help you to transition successfully back into the workplace, including a Leader, Mentor and Buddy and specialised returner coaching.

You’ll also enjoy the support of your peers and the Programme Leads on the returner programme and from previous cohorts.

What you’ll get for this role:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Starting salary between £38,000 and £68,000 depending on location, skills, experience, and qualifications

Bonus opportunity – 10% of annual salary Actual amount depends on your performance and Aviva’s.

Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.

29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

Family friendly and flexible benefits to suit you – have a look for yourself

Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts

Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

Brilliantly supportive policies including parental and carer’s leave

Make a difference, be part of our and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools

to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send Immy Sahota an email to immy.sahota@aviva.com

Expected salary:

Location