Technical Customer Support Representative Technical Customer Support Representative for a Website Builder in the US (Home Based Part Time)
Job Description
Job title: Technical Customer Support Representative Technical Customer Support Representative for a Website Builder in the US (Home Based Part Time)
Company: Virtual Coworker
Job description:
- Act as the primary client-facing support point of contact through Slack and email
- Assist new customers in creating their websites using Content Management System (CMS)
- Guide existing customers in editing their websites via email support channel
- Provide professional and friendly customer service, ensuring customer satisfaction
- Collaborate with the team to maintain a positive team culture
- Offer insights and feedback from customer interactions to contribute to continuous improvement
Expected salary:
Location: Manila City, Metro Manila – Manchester
