Trade Utilization Specialist / Trade Finance Sales Support

Sales
April 1, 2024

Job Description


Job title: Trade Utilization Specialist / Trade Finance Sales Support

Company: Standard Chartered

Job description: Job Summary:We are looking for a Trade Utilization Specialist / Trade Sales Support to join our team in London. The successful candidate will be responsible for proactively reaching out to existing Trade Finance clients to broaden relationships and to drive client calling and farming activities. The future role holder should have a comprehensive understanding of Trade Finance products, a proven track of client-facing experience in the banking environment and should speak business fluent English. As in this role the most of customer contact will be done via phone, we are looking for someone who has great communication skills and can interact with others in a friendly and approachable manner.Key Responsibilities:

  • Proactively reach out to existing clients to broaden relationships and deepen wallet share
  • Drive client calling/farming activities to defend, maintain, replenish, and grow utilization for existing Trade Finance credit facilities and flow opportunities
  • Explore opportunities with non-clients around Financial Institution products
  • Devise a consistent but adaptive client calling and follow-up plan for targeted clients, with the goal to maintain and grow A&Cs
  • Gain insights on client’s business requirements to build leads for upsell/cross-sell
  • Build relationships with key internal stakeholders, including Product Management, Trade Operations, Trade Sales, Trade distribution, Compliance, Credit, and Legal
  • Provide reporting support, tracking, and reporting as required
  • Ensure compliance with all AML, KYC, and all other Compliance requirements
  • Keep abreast of customers’ needs, trends, and product/market intelligence for new product developments/enhancements, strengthening SCB’s competitive position in this field
  • Provide feedback to management regarding client needs, trends, and market intelligence

Key Criteria:

  • 5+ years of client-facing experience, with particular emphasis on quota-carrying roles
  • Good working knowledge of Trade Finance products, including but not limited to: Import and Export Letters of Credit, Standby LCs/Guarantees, Invoice Financing, Supplier Finance, Receivables Finance, Working Capital
  • Ability to work with a wide range of stakeholders across different functions to drive a collective agenda across multiple products and stakeholders

Additional Assets:

  • Past experience in Sales, Product Management, Trade Operations, or Client Service
  • Good interpersonal and communication skills (both in person and over phone and digital channels) and able to build rapport with client portfolio
  • Ability to push through rejections and stay resilient and positive are key character and attitude traits for the role

About Standard CharteredWe’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termVisit our careers website

Expected salary:

Location: London


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