User Experience Designer
Job Description
Job title: User Experience Designer
Company: Royal Botanic Gardens, Kew
Job description: We’re looking for a skilled and experienced User Experience (UX) Designer to take responsibility for the UX of Kew’s Digital Products. These products include websites, digital screens, portals and apps – with a mix of commercial and non-commercial objectives.
Alongside our live products, there are several projects in development across Kew that this role would support and contribute towards. The largest of these projects is the development of a single basket e-commerce platform. The UX Designer role will take responsibility for the UX elements of this project with immediate focus.
Hours of work
Full time
Contract Type
Fixed Term (FTA)
Contract end date
12 months
Salary
£43,123 – £50,059 per annum, depending on skills and experience
Directorate
Marketing & Commercial Enterprise
Location
Kew Gardens, Richmond, Hybrid
Closing Date
21/01/2024
Documents
(PDF, 1924.01kb)
(PDF, 198.96kb)
More details
The UX Designer is responsible for ensuring that the user is represented throughout the design and development process at Kew, from initial conception through to delivery, and into ongoing iterative improvement. They will take a research-driven approach to determine user needs, and then develop and test wireframes and designs that balance user needs, technical constraints and business goals.
Some of the main responsibilities/skills of this role are:
- User Journey Mapping/Process Mapping
- Data analysis
- Research and user testing
- Conversion Rate Optimisation
- Wireframing and prototyping
- Supporting the Digital Design team and external partners to create, test, launch and optimise developments.
- Stakeholder engagement and collaboration
- Project/task management
- Designing for complex, omni-channel Customer Journeys
This role is based at Kew with the option of regular home working, subject to operational requirements.
Interviews are planned w/c 29th of January 2024.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
The salary will be £43,123 – £50,059 per annum, depending on skills and experience.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Expected salary: £43123 – 50059 per year
Location: Kew, Greater London – Richmond, Greater London
Job date: Fri, 12 Jan 2024 23:25:33 GMT
Apply for the job now!
