Venues Co-ordinator at Oxford Brookes University

Oxford Brookes University is looking to recruit an experienced, reliable and highly motivated Venues Coordinator as a member of the Campus & Commercial Services team to support the delivery of a wide range of conference and event bookings. The Campus & Commercial Services Department play a proactive role within a motivated and innovative Department, delivering key objectives to meet directorate and university-wide requirements. If you are looking for a role as a Venues Coordinator then this might be just the role for you.

A recently appointed member of staff said “It was inspiring coming into an organisation where staff have been working for significant lengths of time, which means OBU must be doing something right! 12 weeks down the line and I understand why – the people and my induction. Every person I have been in contact with has not only gone out of their way to help me but made me feel like a valued member of the team and for that I am thankful.  I am looking forward to hopefully a very long career with Brookes.”

The ideal candidate will be able to demonstrate the following essential attributes:

• strong organisational and project management skills
• experience of communicating effectively with people at all levels  
• a commitment to delivering a high quality customer experience
• a keen eye for detail
• able to work as part of a small, dedicated team as well as working confidently alone.

Overall Purpose of the post of Venues Coordinator

Manage a wide range of conference and event bookings at Oxford Brookes University and be responsible for the delivery of all aspects of service provision ensuring the highest standards of customer service are maintained. Manage customer and stakeholder relationships from contract through to post event feedback, taking the initiative to secure new and repeat bookings and make a significant contribution to meeting financial targets.

Qualifications and Experience for the post of Venues Coordinator

We know that sometimes people can be put off applying for a job, but we realise the ‘perfect candidate’ doesn’t exist. So, if you are excited about working for us, go ahead and apply. You could be exactly what we need.

Qualifications: A degree or equivalent. A qualification in hospitality or event management is desirable.

Experience required for post:

• Experience of working in a busy customer-focused office environment
• Proven ability to manage multiple projects at once and to meet deadlines
• Experience of communicating effectively with people at all levels and working as a member of a team or on own initiative.

Working hours for the post of Venues Coordinator :

This is a full-time post which is 37 hours, typically Monday to Friday 8 am to 4.30 pm, however, weekend work will be required. Oxford Brookes is supportive of flexible working, part-time working and job sharing. Applicants who would like to have a working arrangement like this are encouraged to apply for this post. If you would like to speak to discuss this role further please contact Rupali Pal, Events and Engagement Manager at rpal@brookes.ac.uk so that arrangements can be made to hold a telephone call or video call.