Ward Clerk
Job Description
Job title: Ward Clerk
Company: NHS
Job description: Ward Clerk position on an acute geriatric and palliative/ end of life ward at the Queen Elizabeth the Queen Mother Hospital in Margate, Kent. Main duties to include working as a team member within the work environment carrying out assigned tasks involving the indirect care of patients in support of, and supervised by the ward manager. We are looking for the applicants to be able to work within a team providing vital administration cover for the unit which will include the booking of transport, coordination of outpatient procedures and ordering of supplies. IT knowledge and EKHUFT systems experience essential.Main duties of the jobWorking with a large friendly team to ensure that patients are safely, admitted, transferred and discharged accurately.Answering the phone from different departments, members of the multi disciplinary team and relatives of patients on the Unit, providing a professional response at all times.Having good knowledge of the various admin systems that are in use within the Trust (Training will be provided.)Responsible for self, allocated workload and timemanagement.Directly managed by the Ward Manager and accountable to the unit.About usWe are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.Date posted27 September 2024Pay schemeAgenda for changeBandBand 2Salary£23,615 a year pro rata per annumContractPermanentWorking patternFull-time, Flexible workingReference number344-9772QEHJob locationsQEQM HospitalRamsgate RoadMargateCT9 4ANJob descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below. Job descriptionJob responsibilitiesPlease scroll down to access the full Job Description and Person Specification located in Documents to download.If you have further queries please dont hesitate to contact the line manager using the contact details below.Person SpecificationEssential and desirable criteriaEssential
- Experience :Previous experience reception/admin and clerical Worked within a busy environment
- Skills: Good interpersonal and communication skills Good standard of literacy and numeracy Basic IT skills Ability to work flexibly and collaboratively as part of a team Ability to work under pressure in a busy environment The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Knowledge: Understanding of role Understanding of NHS Understanding of Data Protection Understanding of computer programmes
- Qualifications: Sound secondary education with evidence of numeracy and literacy skills
- Other :To be aware of and adhere to the Trust vision, mission and values Remain calm under pressure
Desirable
- Experience:Previous NHS experience or experience in receptionist or administration work
- Skills:Advanced computer systems awareness
- Knowledge: Knowledge of medical terminology
- Qualifications: GCSE or equivalent in English and Maths Willing to undertake NVQ Level 2 in Care
- Other:
Desirable CriteriaDesirable
- 1 Year of experience in the admin base role
Person SpecificationEssential and desirable criteriaEssential
- Experience :Previous experience reception/admin and clerical Worked within a busy environment
- Skills: Good interpersonal and communication skills Good standard of literacy and numeracy Basic IT skills Ability to work flexibly and collaboratively as part of a team Ability to work under pressure in a busy environment The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Knowledge: Understanding of role Understanding of NHS Understanding of Data Protection Understanding of computer programmes
- Qualifications: Sound secondary education with evidence of numeracy and literacy skills
- Other :To be aware of and adhere to the Trust vision, mission and values Remain calm under pressure
Desirable
- Experience:Previous NHS experience or experience in receptionist or administration work
- Skills:Advanced computer systems awareness
- Knowledge: Knowledge of medical terminology
- Qualifications: GCSE or equivalent in English and Maths Willing to undertake NVQ Level 2 in Care
- Other:
Desirable CriteriaDesirable
- 1 Year of experience in the admin base role
