Warehouse Team Leader

January 26, 2024

Job Description


Job title: Warehouse Team Leader

Company: AO

Job description: About The Role

Our Night Shift Team Leaders play a vital part in the operation and the customer journey by rolling up our sleeves up to get things done. You will report directly to our Shift Supervisors, Site Managers and Operational Management Team. Our Team Leaders will manage the warehouse team including Warehouse Operatives, Scanners, FLT/Bulk Drivers and VNA Drivers. You will also work closely with our Logistic Coordinators, Training Support team and on-site Trainer.

Our Team Leader will ensure that our day-to-day warehouse operation always runs effectively and that the warehouse achieves its objectives and KPI’s set out by the business. You will provide support to the warehouse making sure that everything runs smoothly, and the company operate with full compliance.

We offer excellent internal development opportunities, and we provide full training on site.

  • Hours: 4 on 4 off shift pattern working 18.00pm-06.00am (40.25 hours per week)
  • Job Type: Full time and permanent contract
  • Location: AO Logistics, Weston Road, Crewe, CW1 6BF

Here’s What You Can Expect To Be Doing

  • Allocate and supervise daily tasks as well as briefing the team
  • Monitor the quality of work that our operatives carry out and manage their performance
  • Ensure that all products are handled correctly and in-line with manual handling guidelines
  • Investigate and rectify any discrepancies
  • Motivate and encourage the team
  • Provide admin support where needed
  • Help support the management team with any queries
  • Complete handovers to the days team
  • Support with HR functions such as disciplinary meetings in a fair and consistent way
  • Plan the shift for your area and monitor workloads to ensure that all tasks are complete
  • Be responsible for the site’s cleanliness and maintenance
  • Keep track of your team’s performance and identify people for upskilling opportunities
  • Identify and suggest ways to reduce damages
  • Send any agency transfers to the Logistic Coordinators

A Few Things About You

While working night shifts it is important that we all work together to stay motivated throughout the shift, therefore you must be able to work independently and work well within a team.

· Previous warehouse management experience (essential)

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

Our Benefits

· 24 days holiday (Excluding Bank Holidays)

· At least 5% contribution pension scheme

· Healthcare Cashback Scheme

· Attendance Bonus

· Exclusive Staff Discount

· Enhanced Maternity, Paternity and Adoption Packages

· Star of the month awards

· Expression of wish service

· Make a difference days (x2 fully paid charity days a year)

· Share-save SchemeTo see all our benefits and perks, visit ou

Expected salary: £28864 per year

Location: Stoke, West Midlands

Location